June 10th, 2014, 07:05 PM
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#4 (permalink)
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Senior Member
- Join Date:
- Mar 2011
- Posts:
- 252
- Liked:
- 57 times
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Re: 10 Yr old design missing
Quote:
Originally Posted by MMMEMB
don't make customer unhappy, I will digitize logo for $45.00 up to 5" unlimited stiches. make customer happy
UOTE=Robert Young;152339]Client upset because our website does not have a design from 2004 on it. Now this customer has not used our services in 2 years.. so middle of 2012 was their last order.
2004 is when we started our website, back then very few digitizers even had a web presence. That was our transition year. Before then everything was email driven and our storage was ZIP drives... lol .. well try to access a ZIP drive today!! If you don't even know what a ZIP drive is , then point has been made!
So why upset though? You haven't used us in over 2 years yet you think we should have kept a 10 year old design for you "just in case"?? now after 2004 the designs are on the website so those are saved unless a client has not used us in 36 months then we delete the account.
what is your policy? realizing that most have not been around as long as we have.
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[/QUOTE]
Smart. Tell a digitizer that you'll digitize the design he digitized for his customer 10 years ago. How about I sell you 5" unlimited stitch for $25.00 that I can get done for $10 and you can resell it for $45.00?
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