December 2nd, 2012, 03:36 PM
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#3 (permalink)
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Member
- Join Date:
- Jul 2011
- Posts:
- 36
- Liked:
- 3 times
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Re: Customer Supplied/Employees
I was an employee for 10 years, until yesterday, (gave notice to start my own business) anyway when I first started, mistakes were made, usually because of stress to get jobs out the door quickly and unclear paperwork. If she is just embroidering and not digitizing, there really isn't an excuse for mistakes unless paperwork isn't clear or she is overwhelmed. Machines eat garments, colors get loaded wrong, crap happens. But at one point we were told that if mistakes continued, it would be taken out of our pay. We slowed down, started worrying about quality and stopped worrying about getting it out the door. We decided that if they wanted things done quicker, they needed to hire and take responsibility and learn how to schedule.
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