Digitizing Here In U.s.a.

harleydude777 · June 23rd, 2011, 10:07 AM

Hi all,
Just re-read my last post and not sure if it came off a little on the negative side....did not mean for it to.....I was just making it clear that it is very tough to compete with the overseas prices on digitizing.....I really do give a great,fair price on all logos, great communication throughout the entire process, great turnaround, and I take great pride in the work I do....It's not just another logo to me......It is a walking billboard as far as I'm concerned.....thanks for your time, I still need plenty of work......so if you are looking for a great "made in the USA" digitizer please email me at [email address]

for a free quote.

karensemb · June 23rd, 2011, 12:26 PM

www.karensdigitizing.com

Gilligan · July 2nd, 2011, 09:54 AM

Quote:

Originally Posted by harleydude777

a) timely turnaround
b) VERY FAIR pricing
c) GREAT English communication
d) revisions free of charge
e) basic resizing free of charge
f) knowing an American citizen is getting put to work
and work not being shipped overseas.
g) working with a man who takes deep pride in his work.

thanks for your time....
Brent Burghy

EXACTLY! I have used Brent and I've been very pleased with him. He's truly a pleasure to work with and his turn around time is AWESOME. I've called him several times and he's always been helpful and a pleasure to talk to.

I won't say much about OTHER digitizers but I will say this... I "interviewed" a few. I just sent the same PM to them:

Quote:

I got a pretty simple job that I need to get done and I'd like to give you a try.

What format would you like it in. I can give you AI, PSD or whatever.

Another quick follow up question. With this order he has mostly shirts but wants to do a couple hats. On the hats he just wants to drop the name of the company from underneath the logo and just increase the size of the logo.

It's basically like this:

BF
B.F. Pool Service

And he wants to drop the "B.F. Pool Service" and just enlarge his BF (the B is technically backwards).

Would this be an additional job or would this be something that could be done as "one job"?

Brent was the only one that actually addressed the questions and even gave me MORE info then I was asking. One of the others just replied with... and I QUOTE:
"These are 2 jobs"

That was it. Didn't answer any other questions... even though he was offering "free" first time service I didn't even respond again to him. I went straight to Brent who of course did not charge me for the second logo and even tweaked it beyond that as the client and I had miscommunication and he wanted it all on there just different proportions. Brent took care of it and then took care of it some more!

I'm all for anyone trying to work... but I want to be treated like a human and not just a job. Lets make sure we continue to employ people that care and can communicate in that manner.

Kevin

harleydude777 · July 6th, 2011, 09:06 AM

THANKS Kevin, It has been a pleasure working with you and look forward to many more years of working together.

gnizitigid · July 7th, 2011, 03:29 PM

Gilligan, i never received your PM, try me and i assure best services

Gilligan · July 7th, 2011, 04:00 PM

You asked for it dude...

Quote:

Originally Posted by gnizitigid

Quote:

Originally Posted by Gilligan

I got a pretty simple job that I need to get done and I'd like to give you a try.

What format would you like it in. I can give you AI, PSD or whatever.

Another quick follow up question. With this order he has mostly shirts but wants to do a couple hats. On the hats he just wants to drop the name of the company from underneath the logo and just increase the size of the logo.

It's basically like this:

BF
B.F. Pool Service

And he wants to drop the "B.F. Pool Service" and just enlarge his BF (the B is technically backwards).

Would this be an additional job or would this be something that could be done as "one job"?

These are 2 jobs

YOU were the guy I was referring to. I would NEVER do business with someone that either doesn't have enough understanding of the english language to get me my simple answers or just doesn't care to answer those simple questions.

I'm certainly not one of those rednecks that say "this is america, speak english" because in it's nature that statement is retarded. BUT, in this business... I do need to be able to make sure I can communicate clearly and concisely with my digitizer.

Brent can do that... you obviously couldn't even come close.

Again, never wanted to call anyone out by name... if your approach was working for you in the past then I wasn't gonna stop you... but I feel you crossed the line... besides do you even live in the united states? I don't believe you do which means you are thread jacking and spamming in Brents thread. At least the other digitizers were on topic and one could only fault Brent for not making this HIS sales thread but a US sales thread.

Gilligan · July 7th, 2011, 04:03 PM

I doubt Brent will mind me posting his response to the same PM:

Quote:

Originally Posted by harleydude777

Hey Kevin,

first off...thanks for giving me a try....if you could send the image to me in a .JPG or .BMP format that would be great. and absolutely not would I charge you to make a simple change like you have described..... hope to hear from you soon and again please email the image to [email address]

.....and if you could also send the following info with the logo that would be great....thanks Kevin

1) phone # to contact you for questions

2) size you would like the logo

3) any color changes other then the obvious on the logo

4) and if image is in black & white please break down colors.

getting to know your customer/digitizer along with communication are the big things I think you need for a good working relationship. over time you both understand the information that you both need in order to get the job done .......again , thanks Kevin

Brent Burghy
608-943-8205/608-778-1215
[email address]

Wow... World of difference.

widners · July 7th, 2011, 04:46 PM

Quote:

Originally Posted by Gilligan

if your approach was working for you in the past then I wasn't gonna stop you... but I feel you crossed the line... besides do you even live in the united states? I don't believe you do which means you are thread jacking and spamming in Brents thread. At least the other digitizers were on topic and one could only fault Brent for not making this HIS sales thread but a US sales thread.

With all due respect, you compared the two of them in this U.S. thread that you are now bashing him for posting in. I think everyone can understand that you weren't satisfied with his communication without attacking him.

I do enjoy reading all the reviews from different users though. It is good to see real world constructive feedback that helps others choose the right digitizer for them. Unfortunately when they turn into attacks it tends to discount the review all together.

Gilligan · July 7th, 2011, 05:04 PM

Understood. Though, I wasn't comparing HIM... I was comparing Brent to others that I had interviewed. The ONLY thing I said, which was completely annonymous was

Quote:

One of the others just replied with... and I QUOTE:
"These are 2 jobs"

Now then he turns around and post in here which I do believe is unethical if he is not in the US, and suggest that I never used him and tries to STEAL a client away from Brent. A client that just gave a positive review. That is yet another dubious move in itself.

This is without even touching on the fact that I posted up a quote of my original PM to him and essentially a direct quote of his response and he said "you never contacted me, try me" Actually I did, and his response was sub-par. It is a lot like when a telemarketer calls my house, I have a french last name that is always pronounced incorrectly because of it's spelling. I don't fault anyone for that... but when you are trying to sell me something and I correct you on the pronunciation and you roll right into your sales pitch with "oh, OK.. Mr. <wrong pronunciation> what I'm calling about is..." Well... guess who doesn't get the sell even if it was for a bottle of water and I was in the dessert.

I'll find someone who cares enough to get it right.

If you are happy with his service then by all means, use him. But don't attack me when I just lay out the facts for others to decide.

widners · July 7th, 2011, 10:07 PM

Quote:

Originally Posted by Gilligan

If you are happy with his service then by all means, use him. But don't attack me when I just lay out the facts for others to decide.

Easy there. I think everyone can see that I was respectful to you and merely stating an opinion of how your review went nasty. Just calm down a bit huh? couple of deep breaths? BTW, I have used them both but that wasn't what my post was about. I was merely laying out the facts for others to decide.