Digitizing Here In U.s.a.

Gilligan · July 7th, 2011, 11:22 PM

Oh, sorry... let me preface it with "with all due respect" and then it's a respectful post. That is how you did it.

You weren't really respectful in the fact that you twisted my words and tried to discredit my review.

You had no reason to respond to my post if was obvious enough that I was apparently being rude.

I simply gave a complete factual account of what transpired and why I did not use his service. You can't tell me that trying to steal a satisfied client right out in the open isn't a sketchy move at best. I mean, if you are happy with his service to the point of defending him because I laid out some facts and my opinion about them then I'd think you would surely understand why I might defend Brent against someone that would do something as "bold" as Steve did.

Sorry if I offended your sensibilities. I just have respect for my competitors and I expect the same from others. We all have to "steal" work at times... but I'd never go in my buddies parking lot and try to take his customers. In fact if I ever spoke with someone about doing shirts for them and they mentioned they were using one of the shops I'm friends with then that would be the end of the conversation. This has happened with my computer business a couple of times. Now if someone is not happy with someone's service and SEEKS me out, then that is fair game, but I won't solicit.

megrisoft · July 8th, 2011, 07:27 AM

Quote:

Originally Posted by Gilligan

Brent can do that... you obviously couldn't even come close.

Do we have another (Spider-Machines) in form of Gilligan doing personal attacks......i do not like these personal attacks...

Please no personal attacks.....use these type of comments in your used machines section for which you are popular with your other friends...

widners · July 8th, 2011, 07:29 AM

Again, you miss the point, lol.

Anywho, back on topic, I have also used Brent and his communication is top notch and his turnaround time was quick for jobs I submitted during the workweek (only time I submitted). Again communication was above and beyond. The only thing negative I can say is it is hard for me to quote customers a digitizing price without flat rate pricing unless I just overly inflate those costs to the customer. I understand though that for him some logos take more of his time and some take less.

One of the things Brent does is push back on things that can't be done with quality. For instance some digitizers will just digitize exactly what you send them and if you aren't familiar enough to tell them what to eliminate you may end up with sub-par results. Brent will let you know what will work well as far as sizing and let you know what won't come out well or what needs to be eliminated.

widners · July 8th, 2011, 07:30 AM

Quote:

Originally Posted by megrisoft

Do we have another (Spider-Machines) in form of Gilligan doing personal attacks......i do not like these personal attacks...

Please no personal attacks.....use these type of comments in your used machines section for which you are popular with your other friends...

Exactly my thoughts and what I was trying to say. Thanks for posting so I know I wasn't the only one.

Gilligan · July 8th, 2011, 09:27 AM

I guess it is just a pet peve of mine when people HAVE spoken with you and don't remember then to top it off with the attempt to steal a client and it didn't sit well with me. I assume most would understand.

Quote:

One of the things Brent does is push back on things that can't be done with quality. For instance some digitizers will just digitize exactly what you send them and if you aren't familiar enough to tell them what to eliminate you may end up with sub-par results. Brent will let you know what will work well as far as sizing and let you know what won't come out well or what needs to be eliminated.

That's a good point, I'm new to this business and he has helped in that regard more than I realize I suspect. I was at a buddies shop the other day and he outsources his digitizing to england (or so they say, as they don't SOUND english). Anyway, he was having some problems sewing out a design and it looked like it was just to fine of some lines... lots of run stitches that were just burying in. All I could think is that Brent probably wouldn't have let me do it like this and it doesn't seem like they care. They just did whatever they sent them vs talking about the potential problems with them.

widners · July 8th, 2011, 09:34 AM

That is very important when you are just starting and may not know how things will turn out based on what you submit.

Gilligan · July 9th, 2011, 02:36 PM

Just gave Brent a call (today is Saturday) with a last minute tweak for an important job for me. This is a logo he punched out over a week ago. He dropped everything he was doing and made the changes I needed and sent me the file right over. Less than 30 mins and the file was in my inbox.

Brent is a BEAST.

I'd actually say he works TOO hard to make us happy!

Brent, I will be sending you a gift in the next week or so... just getting setup to do a very unique product and I will send you and your wife one. Email me your physical address so I can get them to you as soon as they are done.

harleydude777 · August 1st, 2011, 05:37 PM

Again, thanks for all the kind words Kevin.....look forward to doing more logos with you....I also wanted to give this thread a little bump....hope no one minds.....still looking for work, so please take me into consideration when looking for a digitizer to complete your next digitizing job.

Thanks again,
Brent

harleydude777 · August 29th, 2011, 01:36 PM

wanted to give this thread a little bump....hope no one minds.....still looking for work, so please take me into consideration when looking for a digitizer to complete your next digitizing job.

Thanks again,
Brent

powerstitch · August 29th, 2011, 06:00 PM

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