Hopefully this will help, I had problems with FastRip and Dongle before.
If you already have FastArtist/Rip installed then leave it there. Email Alex at Equipmentzone, awesome company and awesome guy to know.
If you are having the problem like I was having which was my dongle would key would not recognize my FastRIP (license number), let him know the following in an email:
1) What is the dongle number on your dongle? This is the number on the white label of your dongle that starts with "D#"
2) What version of FastArtist do you have? This will be written on your software CD. It will either be 1, 1.5. or 1.5.1.
3) What version of Windows do you have?
He will then send you a couple files to overwrite your current ones. Once done your setup will be running 100%.
If you are simply looking for the FastArtist/RIP cds, I 'may' still have mine around here somewhere (I dont DTG anymore) and can rip them and send them over, maybe as an ISO file so you can RIP them to your own cds.
Let me know, I know the frustration that comes with the dongles.