The quick fix is to place Ammoniated Windex on the capping station and let the head soak overnight. To get to the capping station, turn the printer off, now turn it on and wait a couple seconds and pull the plug from the wall. The carriage should now be unlocked and free to move to the left to expose the capping station. Use a straw to drip the fluid on the pad and push the carriage back to the right but do not turn the machine back on. Let it sit overnight and then turn it on and run a head clean then a nozzle test print. If the pump is clogged more work is needed. To determine if it's clogged keep reading.
Sometimes a ink purge can do the trick. Remove all four carts while the printer is on and then turn it off. Then turn it on and reinsert the carts. The printer will run for about 8 minutes while the printer charges the lines and heads. This can unclog the pump and the heads and remove any air that may be in the lines.
Leaving the printer on all the time is the best way to prevent ink from drying out and clogging the nozzles.
Here's what the Epson Technicians Inkjet Training CD says for their techs to do with a printer whose printhead nozzles are missing, deflected or not firing:
This two-part process is described on the following pages:
PART A - PUMP AND CAP TEST
PART B - PRINTHEAD RECOVERY/FLUSH PROCEDURE
CLEANING SOLUTIONS REQUIRED:
Epson PN 1041371, A29 Clear fluid
Epson PN 1047886, S46 Red fluid
PART A - PUMP AND CAP TEST
1.PUMP TEST:
a) Power the printer OFF, remove any paper. Remove the top cover. Disable printhead lock mechanism. Position the printhead to the left of the cap. (to allow air valve to be open) Soak the cap with CLEAN TAP WATER. Manually rotate the pump gear and observe the fluid drain from the cap. The cap will turn white and dry if the pump is working.
b) To test if INK is flowing through the print head once the above is done. Place print head onto cap and insure that the air valve is closed. Manually rotate the pump gear and observe the ink return to the cap. The cap will turn colors corresponding to the I/C structure. If this doesn’t work then the cap or air valve assembly may require cleaning. Follow the steps below to clean and flush the pump system. HOWEVER, if the cap does fill up with the Ink colors and NO NOZZLES fire. Inspect print head cable
connections.
(This initial pump test will determine your next step. If the pump is not working at this point, you should remove and clean/ or replace the pump assembly. The pump should test good as outlined above before proceeding. I.e.; there is no sense recovering the printhead if the pump is bad).
2. CAP CLEANING:
a) REMOVE and CLEAN THE CAP: Remove the CAP assembly and the Wiper Strip, carefully removing the ink tubing. (Refer to applicable service manual). Clean the CAP and WIPER in a sink, flushing with plain water. (We recommend this CAP & Wiper cleaning step, whether the head needs flushing or not.)
b) If the printhead requires flushing, i.e.; the PUMP TEST worked OK, and you decide to do a complete flush process, then leave the CAP off and proceed to PART B. If not, replace the CAP assembly and the Wiper, and perform the NOZZLE TEST functions and cleaning cycles as necessary. If printing is not satisfactory at that point, you may decide to perform PART B at that time.
(Proceed to PART B if the printhead requires flushing)
PART B - RECOVERY/FLUSH PROCEDURE
1. GENTLY INJECT RED FLUID: Remove the CAP assembly (If not already removed). Place a paper towel in the cavity where the cap was. Position the printhead over the towel. Remove any ink cartridges. Using a syringe with tubing, gently Inject red cleaning fluid into each color and black nozzle set. (NOTE: If fluid can not be injected, install and puddle cap with fluid and let soak for 30 minutes. Retry step 1.)
2. REPLACE THE CAP and RE-INSTALL THE OLD INK CARTRIDGES: Move the CR assembly to the left and remove the paper towel, dab the area dry with a clean towel. Replace the CAP assembly and reconnect tubes.
3. PUDDLE THE CAP: Fill the cap with red fluid. That is, “puddle” the cap using the syringe.
4. SOAK OVERNIGHT: The printer is now ready to soak. The cartridges in place will keep the fluid in the head, and the red fluid in the cap will loosen any remaining residual ink. Leave undisturbed overnight
5. REMOVE THE CAP AND CLEAN: (Yes.. take out the cap and clean it again, just like Part A)
6. GENTLY INJECT CLEAR FLUID: Place a paper towel in the cavity where the cap was. Position the printhead over the towel. Remove any ink cartridges. Using a syringe with tubing, gently Inject one full syringe of clear cleaning fluid into each color and black nozzle set (flushing out the red fluid).
7. REINSTALL CAP: Put the CAP assembly back in.
8. WITH POWER ON, INSTALL NEW CARTRIDGES: Place new ink cartridges in the printer using the correct install procedure.
9. PERFORM CLEANING CYCLES UNITL FRESH INK IS IN THE CAP: It usually takes two to three cleaning cycles until the cap is “ banded” with color from the ink.
10. PRINT TEST: Power the printer up and perform a self-test or nozzle test. Perform additional cleaning cycles as needed. (We
suggest printing a photo page as for final verification. Test page files can be found on the Epson Inkjet Training CD)
If you need a service manual you can find one online for free here:
http://www.sigmowiggy.com/SC3000_sm.pdf
If you need the head cleaning solutions mentioned above I can order them for you.
Regards,
David Parker