Interesting instructions for your digitizer

digidana · December 15th, 2017, 06:05 PM

Quote:

Originally Posted by ayugup

I have digitized about 8-9 logos for myself, and the customer only likes 2 of them, although all of them look pretty nice.

not only are you not going to make money on the designs that aren't great, you're going to lose embroidery work as well.

great digitizing sells more embroidery. i've had SOOO many customers call saying that they've been using cheap designs and are over it and are finally willing to pay more for great digitizing. they're usually so amazed that they ran the whole design without a thread break. constant thread breaks are NOT supposed to be normal!

i feel bad that they've been suffering through such crappy designs, but its really nice when they're so appreciative!

that said...i had an 'interesting instructions for your digitizer' the other day. somebody called and said "how far away are you?" i waited for the 'from XXX'. but it never came. i actually had to ask 'how far away from where?'

Robert Young · December 15th, 2017, 07:03 PM

Quote:

Originally Posted by digidana

that said...i had an 'interesting instructions for your digitizer' the other day. somebody called and said "how far away are you?" i waited for the 'from XXX'. but it never came. i actually had to ask 'how far away from where?'

your website clearly states your address on multiple pages.... just sayin. lol

digidana · December 15th, 2017, 08:18 PM

yeah....not a rocket surgeon...

Robert Young · December 18th, 2017, 10:50 AM

I know it is the Holiday RUSH time... but come on. already this morning 2 clients are confused. last week they each sent in a quote. I quoted with the changes that needed to happen to make it work (both had filled areas with small lettering inside, they wanted the lettering to be a reversal, I advised in the quote that those letters would be sewn.. in color to match fabric if you like, but a reversal in embroidery at that size was not possible)

quotes were both approved

both orders completed this morning .... both sent back with upset client remarks.

WHY DID YOU APPROVE THE QUOTE AND NOT READ OUR COMMENTS? as a digitizer what you tell us is paramount...otherwise we may end up being part of ruined garments.

COMMUNICATION. after 300 plus designs on our website each I would think you know how it works. maybe a new sales rep, but still then they should have trained them.

sorry.

Robert Young · December 26th, 2017, 09:10 AM

client: " I have change this to a 3 color and the 4 color would be the white. Sorry for all the confusion. Please let me know if this makes for since"

so does the white sew?? (the actual question I had asked for digitizing purposes)

client is in Virginia.... only say this because of the way the writing was done.

ayugup · December 26th, 2017, 01:15 PM

A question to digitiziers
How do you guys digitize small details, meaning if i put satin stitch on top of fill stitch( in computer screen it looks perfect), however if i embroider on pique shirts, it moves.
What can i do to make it look perfect.
Also do you guys digitize and run the logo before sending the sample. Just curious. and if so I can send you guys my logo, if you guys want to run it on embroidery machine.

digidana · December 26th, 2017, 03:32 PM

Quote:

Originally Posted by ayugup

A question to digitiziers
How do you guys digitize small details, meaning if i put satin stitch on top of fill stitch( in computer screen it looks perfect), however if i embroider on pique shirts, it moves.
What can i do to make it look perfect.
Also do you guys digitize and run the logo before sending the sample. Just curious. and if so I can send you guys my logo, if you guys want to run it on embroidery machine.

for small details, if the details are 1.3 mm wide or less i use a running stitch. details 1.3-6 mm i use a satin stitch. make sure you use underlay. you have to learn about compensation and the push and pull of the machine on the garment.

i sewed everything out for years...maybe a decade? but i've been digitizing full-time for 21.5 years now and rarely sew them out.

i can take a look at the design if you like and give you some pointers...

ayugup · December 26th, 2017, 03:56 PM

Thanks digidana
Just sent it to you

Robert Young · December 27th, 2017, 09:14 AM

Quote:

Originally Posted by ayugup

however if i embroider on pique shirts, it moves.
What can i do to make it look perfect.
.

simple answer is sew the design out. what is on screen should NOT look perfect... letters should be all different heights and fill patterns should have weird tops and bottoms. sewing will teach you the compensations needed per size and material type.

we advise our clients to NOT judge our work off the computer generated pdf because it shows the push/pull compensations that we actually digitized on purpose.

YET some do not understand and need "interesting instructions to your client" training. lol

Robert Young · December 27th, 2017, 10:42 AM

client sends in an image of a tractor trailer rig. all outline only but is it? so ANY digitizer must ask... hey does any of the white inside the truck get included as thread or is this an outline only design? (seriously when ANY element of a design is the same color as the background on the art is it really that difficult to think... HEY the digitizer might need to know if that is embroidered or to be left open for the fabric to show through?)

Client then sends in another image of a 4 color design already embroidered. "no we want it to look like this" ?!?!?!?!

how the HECK would we have gotten that from a black and white outline only design????