Interesting instructions for your digitizer

Robert Young · June 5th, 2019, 12:00 PM

client wants to know why the back side of the embroidered piece does not look like the front. (I think she is trying to sew a banner where the logo would be the same on both sides with one piece of fabric. No lettering obviously but still a reversed image, but oh well) I explain about the mirror effect, not a problem for her. Then I advise to run the bobbins in the same color as the top thread along with advice on how to wind your own bobbins and adjust her machine a little.

Also that there will be trimming needed on one side so might just be simpler to sew two fabric pieces and sew together.

I AM NOT A SEAMSTRESS, I AM AN EMBROIDERY PROFESSIONAL

uh. OK. my bad then just run your bobbin tensions so tight the back side of the embroidery will have a nice lump everywhere there is a satin? Or how about getting out your magic wand and POOF make it happen?!?!

She then called me a few things... NONE of which I deny so no worries. lol

Austin K · June 14th, 2019, 12:46 AM

Hi

My client wants me to digitize an image and want to maintain quality and want to cut down the number of stitches. Current stitch count of my design is 20,000.

Anyone there who can help me?

Thanks in advance

Austin

Robert Young · June 18th, 2019, 01:38 PM

Quote:

Originally Posted by Austin K

Hi

My client wants me to digitize an image and want to maintain quality and want to cut down the number of stitches. Current stitch count of my design is 20,000.

Anyone there who can help me?

are there any areas of the design that you can let the fabric show through on? maybe change some of the detailing from satin stitch to running?(most do not like that but if stitchcount is more important than quality your client might go for it)

IF NOT.... politely tell them this is it.... OR they can join the HogWarts School of Magic and when their wand picks them they can just "poof" and it will make it happen!!

Robert Young · June 28th, 2019, 09:02 AM

Yesterday: client wants to know why a design done in 2005 does not work now. ?not sure what that means it isn't a can of beans that is 14 years old and gone bad or exploaded. Me: may we see an image of what you are getting? Maybe the fabric is different , or machine, or operator..... but in any case if you can send an image I am sure we can figure out a way to make it work for you. no charge.

Client: why can't you just make it work I mean we did pay for it.

Oh yes you did 14 years ago and oh let me see when was your last order....oh lookie it was in 2010. UH I offer to adjust for Free and you have not ordered from us in 9 years and you are going to give attitude?

whatever

ltpemb · July 4th, 2019, 02:06 PM

Quote:

Originally Posted by Robert Young

Yesterday: client wants to know why a design done in 2005 does not work now. ?not sure what that means it isn't a can of beans that is 14 years old and gone bad or exploaded. Me: may we see an image of what you are getting? Maybe the fabric is different , or machine, or operator..... but in any case if you can send an image I am sure we can figure out a way to make it work for you. no charge.

Client: why can't you just make it work I mean we did pay for it.

Oh yes you did 14 years ago and oh let me see when was your last order....oh lookie it was in 2010. UH I offer to adjust for Free and you have not ordered from us in 9 years and you are going to give attitude?

whatever

That is the magic of people's idiocy. Also files can get corrupted over time, (a single failed or missing bit (a 1 or a 0) will throw off an entire design or totally corrupt it. I recently found the breakdown of a dst's file structure and it only takes 1 bit change in the wrong place to totally break a file, and one bit in the right place to actually change/mess up the artwork. The older the computer/hardware the more likely you will get corrupted files especially using older media like floppies and older harddrives.

I've actually run into digitizing software that under a specific load (often auto backups) That can somehow accidentally trigger code changes in a file during digitizing. (note I multitask and digitizing software hates that)

Robert Young · July 6th, 2019, 09:54 AM

Quote:

Originally Posted by ltpemb

Also files can get corrupted over time, (a single failed or missing bit (a 1 or a 0) will throw off an entire design or totally corrupt it.

WHAT you mean my files stored on Bernoulli may be compromised? What if they change a 0 to a 1.5? lol AH I do miss the old DIGIFAX machines. (before email) OH and the Facit and winding all those paper tapes back up brings back memories. Now I don't go as far back as Schiffle but have seen them in action. Wonder if I could get one of THOSE designs altered for Free? what is the statute of limitations? Customer service, yes... but after 9 years are you really a customer anymore?

Robert Young · July 8th, 2019, 03:30 PM

Client: "They would like it sized at 1.25H X 1.0W" is a CIRCLE!!

AlisonB · July 13th, 2019, 11:33 AM

It must be something in the air.
Via a third party I've been asked to digitize a circular logo with an outlined word underneath. Instructions are it must be 18cm x 18cm. I query whether they want the width or the height to be 18cm? NO!!!! IT MUST BE 18cm x 18cm.
Fine - I shall distort your file accordingly, and charge an editing fee later.

Robert Young · July 15th, 2019, 11:43 AM

Quote:

Originally Posted by AlisonB

Fine - I shall distort your file accordingly, and charge an editing fee later.

they just hire people to sell while never trying to teach them the actual process of embroidery. Show me an embroidery salesperson who can actually run a machine? Actually I think we would be surprised by the percentage of Digitizers that cannot run an embroidery machine!

Robert Young · August 15th, 2019, 03:16 PM

today another case of "I have had this done before why can't YOU do it?!?!"

Sorry, may we see an image I am sure we can match whatever they changed to get this design to work on a hat.

Image sent

SCREEN PRINT