Interesting instructions for your digitizer

Robert Young · August 15th, 2019, 03:18 PM

Yes Virginia... I did see Mommy kissing Santa Clause as you were skipping down the YellowBrick Road.

Robert Young · August 21st, 2019, 09:58 AM

this morning from client: "For this one we only need the moisture wicking file and Sherpa file, we already have the standard left chest file"

ah but we only have the ralph lauren tee #345321G file. what to do , what to do.

Robert Young · August 23rd, 2019, 10:00 AM

so this morning a client wants a design done at 2.5 inches wide with lettering that would require this to be 4.25 inches wide IF they used thinner 60 or even 75 wt(bobbin) thread. we go back and forth and she is upset with my responses... "do you know who I am?!~) why yes mam a client who doesn't know crap about what you are selling... please go away as I would LOVE to send you to some competitors...here is a list! Sorry same old diatribe on my part... they are salespeople but they know nothing about the medium. Not their fault but actually it IS... learn, it is simple... just look at any design at the size requested from your client and I bet both you and your client will instantly think "oh geez I have never seen embroidery that size" It isn't rocket science.

Robert Young · August 23rd, 2019, 10:07 AM

now she wants to know my boss's name. Oh bleach me now

AlisonB · August 24th, 2019, 10:51 AM

HaHaHa. The joys of actually DOING the embroidery.

In the second week of September I shall be going down to the Cape Town area and meeting with the owner and staff of an embroidery business. I get quite a lot of their digitizing work and I am going to spend some time with them getting them to understand why some things are IMPOSSIBLE to do with needle and thread (Such as your example above). Also - why I need answers to the questions I (regularly!) ask them. Simple answers to questions like "What SIZE would you want this? I get asked for guesstimate stitch counts - and no size is given. Aaaaaargh!

Then - I know they have bought the Gen2 Cap Frame - but if I send anything over 5.5cm in height for caps I get asked to reduce it, because the lady on the machines prefers to use the regular cap frame. (That is something that is going to change in September.) Wish me luck.

AlisonB · August 24th, 2019, 10:53 AM

HaHaHa. The joys of actually DOING the embroidery.

In the second week of September I shall be going down to the Cape Town area and meeting with the owner and staff of an embroidery business. I get quite a lot of their digitizing work and I am going to spend some time with them getting them to understand why some things are IMPOSSIBLE to do with needle and thread (Such as your example above). Also - why I need answers to the questions I (regularly!) ask them. Simple answers to questions like "What SIZE would you want this? I get asked for guesstimate stitch counts - and no size is given. Aaaaaargh!

Then - I know they have bought the Gen2 Cap Frame - but if I send anything over 5.5cm in height for caps I get asked to reduce it, because the lady on the machines prefers to use the regular cap frame. (That is something that is going to change in September.) Wish me luck.

Robert Young · August 28th, 2019, 05:28 PM

I agree AlisonB in that most salespeople for embroidery are just trying to make a commission but never try to seriously learn the medium which to me seems pretty shortsighted but hey, to each their own.

OH, and let us not even begin with embroidery operators yet they are REALLY the ones who can save many designs if they are up to it. They are much underappreciated in my opinion. (slow machine here, speed up there, use thicker or thinner thread, etc)

embroidery1 · August 30th, 2019, 06:19 AM

Quote:

Originally Posted by Robert Young

Client: Hi, why did you digitize the design upside down?

Me: I am sorry but we did not digitize it upside down, have you rotated it on your machine for some reason?

Client: Ah yes, probably so, can you rotate it 180 degrees for me?

It happens sometimes every hobby has its learning curve, and embroidery is no exception. One of my client was very new in all and she choosed Wrong Embroidery Fabric.

Most forms of surface embroidery require a firm fabric foundation, often with a thread count of 28 or higher. Using an embroidery fabric with a lower thread count can result in poorly-formed stitches, although you can add stabilizer to create a better surface. Counted Thread or Pulled Thread projects require a lower, looser thread count. This makes it easier to pull and remove threads and create lacy stitches.

Robert Young · September 3rd, 2019, 10:21 AM

embroidery1 I hope our clients are not seeing this as a "hobby" although you may be correct in the sense you pick it up and do it at your leisure. If it is a "hobby" then I am proud to say this Nov. will be my 30th anniversary making a SOLE living off said "hobby"!! Hey if you love what you do then do you really ever work a day?

What interests me about your post is the thread count issue which sounds to me that you are experienced in hand embroidery. If this is the case please start a thread as I am sure many of us would love to learn and in my case blending hand with machine (like quilting). Please share what you know. Thanks!

Finally I agree with the learning curve but other than by trial and error where should anyone go to actually learn? ISS shows possibly? Forums such as this?

Robert Young · September 6th, 2019, 04:48 PM

client: "Please provide quote and stitch count for digitizing attached logo in 3 colors (navy, yellow, and white) at 4\" round for embroidery on 420d Nylon Tote Bags. THIS IS 2ND REQUEST FOR QUOTE -- FIRST REQUEST WAS SENT ON 9/3 AND WE HAVE NOT HAD A RESPONSE."

UH

Your last order was in 2018. you did have 2 quotes in 2019 but not for this design. WHY THE CAPS???? You do ONE design a year and you enter YOUR OWN QUOTES and are upset with US?

I know some type in all caps normally but they actually changed to ALL CAPS in their message. UPSET because we never got a quote request that you never entered?