Interesting instructions for your digitizer

Robert Young · September 9th, 2019, 12:14 PM

today client puts in a quote for a design we did last week for them... two people working same job? loss of memory? so I say, "Hey, this design was already digitized for your company last week so it is probably already in your order system.. no worries" She writes back " how rude " ah yes, I should have charged you DOUBLE for the same design,,,, MY BAD B.....OH an guess what your company has just been fired by mine... awe think customer service is a ONE WAY STREET... pi>> OFF Sorry in 30 years coming up I have never had to stoop to dealing with "stupid" sorry again

Robert Young · September 10th, 2019, 08:56 AM

this morning a client wants to know why the design will not fit on a side panel of a hat. HMMM order was sent in for a HAT... normally without other instructions we take that to mean a hat FRONT.. 4 inches or wider. l am SO sorry I did not take my mind reading pills and understand that this was for a hat side. please advise "hat side panel" as well as if the hat is a low profile or a full profile? OR here is an idea... just off the top of my pointy head... just tell us the size you want!?!?

AlisonB · September 13th, 2019, 04:41 AM

Deep breaths, Robert, deep breaths.
I think because you have so many clients that you pick up more of the clueless ones as well. It does seem that they come in groups tho'.

Robert Young · December 17th, 2019, 01:23 PM

have not posted here for a bit... BUT what do ANY OF YOU think about this for a left chest? seriously a left chest. oh do the class markings get included? just want to ask.

I mean who in any part of our profession actually would consider this OK on a left chest... just answered my own question with the word "profession"

Robert Young · December 17th, 2019, 01:31 PM

this is the First time I have actually shown a client's art... but I think this is appropriate because... left chest.. embroidery... from an embroidery shop

Robert Young · January 2nd, 2020, 03:24 PM

client: "why are these designs not sewing center out? I clearly ordered them for hats!"

Me... "design has 6 letters... (let's say ABCDEF) C sews first, then B, then A, then DEF. sounds pretty center out to me? no"

Client: "well ANY idiot digitizer should know that the DEF (right side) should sew first!"

uh OK

digidana · January 5th, 2020, 03:18 AM

Quote:

Originally Posted by Robert Young

have not posted here for a bit... BUT what do ANY OF YOU think about this for a left chest? seriously a left chest. oh do the class markings get included? just want to ask.

I mean who in any part of our profession actually would consider this OK on a left chest... just answered my own question with the word "profession"

just....no.

digidana · January 5th, 2020, 03:20 AM

Quote:

Originally Posted by Robert Young

client: "why are these designs not sewing center out? I clearly ordered them for hats!"

Me... "design has 6 letters... (let's say ABCDEF) C sews first, then B, then A, then DEF. sounds pretty center out to me? no"

Client: "well ANY idiot digitizer should know that the DEF (right side) should sew first!"

uh OK

yeah, that's bad. i've never been called an idiot though....where do you find these people??

digidana · January 5th, 2020, 03:26 AM

Quote:

Originally Posted by Robert Young

this morning a client wants to know why the design will not fit on a side panel of a hat. HMMM order was sent in for a HAT... normally without other instructions we take that to mean a hat FRONT.. 4 inches or wider. l am SO sorry I did not take my mind reading pills and understand that this was for a hat side. please advise "hat side panel" as well as if the hat is a low profile or a full profile? OR here is an idea... just off the top of my pointy head... just tell us the size you want!?!?

i hate when they tell me the size they want. sometimes they'll say left chest at 1.5' tall, but that ends up making it 6" wide. i'd rather make it the size i think would work best. can you provide an amazon link for the mind reading pills? could use them in my personal life too...

Robert Young · January 7th, 2020, 12:16 PM

today a client says they will never use us again because we were closed on Christmas. They are of another Faith which is fine but come on can't we respect each other?

Sorry I will not work next Christmas either... ad infinitum bye bye