Interesting instructions for your digitizer

Robert Young · June 14th, 2017, 04:00 PM

Client wants 4 unique quotes for the same design.. the ONLY thing changing is the thread colors they sew the design in! I am SERIOUS!

We do not care what colors you sew the thing in.... unless you are in the million plus stitch arena differences in thread thicknesses due to dye will never change your stitchcount enough to matter in my experience.

I realize this comes across as less than best but come on....seriously. how low is the threshold to enter our "profession" or did I just make an error?

ltpemb · June 15th, 2017, 12:49 PM

I doubt they were actual embroiderers and were paper contractors.

Robert Young · July 24th, 2017, 11:13 AM

Today. Still need another cup of coffee to figure this one out:

"Please digitize 1-color OPEN Square art design at 2 inches wide, proportionately more like Sewn Sample layout that works better for Left Chest. Customer wants 3 lines of Text from attached Art Stacked and Centered above and below 2\" Square Art Design...to look more like Left Chest Sewn Sample also attached. Line 1.Studio C, as TOP line-Slightly larger at 2.25\" wide and centered ABOVE 2\" Square. Line 2. School of Dance- Slightly smaller at 2.75\" wide centered below 2\" square, Line 3. and Productions- centered below School of Dance at about the same size. It will be a better layout for Left Chest, especially on Youth Jackets. Hope you can work with what I have sent you. Thank you"

ltpemb · July 24th, 2017, 03:49 PM

I'd honestly need a beer for that one

digidana · July 24th, 2017, 11:33 PM

Quote:

Originally Posted by ltpemb

I'd honestly need a beer for that one

or 8! i think its time to pick up the phone, and 'say whaaaat?'

Robert Young · July 27th, 2017, 08:28 AM

Design is a simple "P" for a school... solid with a white outline and then a purple outline.

BUT is it. ? does the white sew or does the fabric show through for that part. Cannot tell because the background is also white. So I ask

Client states that she feels the white should be sewn. So I quote it that way.

Later the same day she sends the quote back asking.... "hey just want to make sure we are on the same page and the white is the fabric showing through?"

Multiple personalities? Two people working same order? Or was it just "let's mess with our digitizer day"?

Robert Young · August 1st, 2017, 10:31 AM

Client: "Please quote at the smallest possible size while still sewing clearly"

Me: "quoted 3.25 inches wide."

Client: "Can you estimate the number of stitches at 3.25\"W?"

VERY CAREFUL ROBERT.... I have already been in trouble with this client for being "snarky" but come on!?! seriously?

Robert Young · August 2nd, 2017, 03:20 PM

today:

" I can just use 1 color thread to embroider on this design. So I\'ll probably use only 4 colors: gray, black, dark gray, and navy blue."

what???

Robert Young · August 2nd, 2017, 03:30 PM

Me: "hi, does the large black box get embroidered?"

Client: "Yes, the box gets embroidered. 3.5\"wide is OK."

today client returns the order: " Hi - I misunderstood the question about the box... I\'m sorry. Please remove the outer black box. This one is a rush."

have you looked at the art? what part of BLACK BOX did you misunderstand? sorry I just do not understand. If you had a question... hey.. what black box are you referring to?

who are these salespersons? do they not see the art their clients give them?

Robert Young · September 21st, 2017, 11:02 AM

A business we have digitized for since 2014 sold last week. Name changed. new owners wanted their first two designs to be deeply discounted as a "test".

did you buy a company that has quality issues in the community? hope not, that could take a long time to resolve. Hopefully you bought a company that had Great social collateral in the area with top notch quality? (meaning we hopefully helped with that?)

so one design is discounted by 45percent. the second design has over 18000 stitches and is quite difficult so I keep the price the same as normal. we go back and forth a few times.. I stand my ground

they come back and ask about a couple of simplification options. I quote them 2 options. their response is : great, let's do that!

do what?

Which option would you like.

They think I am rude.

maybe I should have just done BOTH options and charged both?