November 9th, 2015, 07:30 AM
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#8 (permalink)
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Junior Member
- Join Date:
- Jun 2008
- Posts:
- 16
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Re: Kornit Storm/Kornit 932
Quote:
Originally Posted by swagvintage
Purchased this printer from Gary Giehl and its been a nightmare to say the least. Printer was shipped incomplete and not as pictured missing plattens and tons of other stuff. Shipping bill we got was 4x the amount he quoted us and now the dirt bag wont respond back to emails or phone calls. Beware buying anything from this guy, Case Marvel, or Photo USA.
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Jason is absolutely correct in regards to the machine being shipped without pallets & a pretreatment tank, however these parts have shipped and Jason has tracking for these parts.
I'm also working on the shipping cost issue, but unfortunately it's not fast enough for Jason. My apologies.
Look, I don't sell equipment for a living. I sold surplus equipment from our printing facilities and helped a friend liquidate equipment that he used to support our business. This is the first time that I've had an issue and I am doing the best that I can to resolve it as quickly as I can.
Thanks,
Gary
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