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Doya Arif · October 24th, 2011, 05:26 AM

Quote:

Originally Posted by Bill Graham

Doya,
Email him again.
He has been very prompt for me.
His first reply to me went into my junk mail folder; so I didn't see it for a few days.
His work is excellent, priced right and very fast.
Bill

Attached is the email I sent steve on 14th of this month.
I have checked the trash and junk folder but didn't see anything.
I have forwarded the email to him again today so lets see.

Doya Arif · October 24th, 2011, 10:02 AM

Already rcvd a reply from Brent but still nothing from Steve. Im not sure why people think so much of steve. From my experience he would have lost me an order with such pathetic service.

Brent was unable to do this job in the timeframe that was required which is understandable and also he seems to be a one man show so restricted on time. But I will definitely keep brent in mind for future smaller jobs.

As for this job now whoever feels they can do it, please let me have a price and turnaround time asap!!

Gilligan · October 24th, 2011, 10:40 AM

Communication was my issue with Steve also... Brent on the other hand was above and beyond with communication and service.

Doya Arif · October 24th, 2011, 11:18 AM

Yes Brent was quick with his reply and explained himself well.

Steve on the otherhand doesnt seem to have a website or a contact number. How can you work with someone with just an email address???

powerstitch · October 25th, 2011, 01:33 PM

Hi Doya, we can do this design for you at $50.00 if you still haven't got it done.

gnizitigid · October 26th, 2011, 10:17 AM

Sorry....have not visited this forum from few days....i will send it as first free design today...no charges for first two designs...

Doya Arif · October 26th, 2011, 10:58 AM

Finally but why haven't you replied to my emails?

I gave this job to powerstitch yesterday since I didn't hear from you and I've already paid them but I want you to do the design as well and I will stitch out both of them and compare.

Look forward to seeing your design.

Doya

Doya Arif · November 1st, 2011, 04:21 AM

Steve, our last correspondence was on 26th to which you said you will give me my first free design the same day. I am still waiting...where is it?? today is the 1st!!!! you really have a problem with your customer service I have to say....first you dont reply to emails and then you post on forum that you will give same day free design...lol

As posted above I had given this job to powerstitch and although it cost me more than your FREE design, atleast they gave the design back to me on time.

I guess you get what you pay for right???

Im attaching powerstitch swatch so you know I actually did get this job done.

Doya

Robert Young · November 1st, 2011, 05:17 PM

wow, talk about shooting yourself in the foot... but looks like a great job from Powerstitch!! The thumbnail you attached looked really good. Did it sew well? This thread may end up being more useful than the one where recommendations were requested for digitizers. here we have an actual case played out in real time for us to watch.

Doya Arif · November 2nd, 2011, 03:02 AM

We are planning to stitch it out today. Will post a picture of it once done. Its 211,000 stitches so its going to take up most of my day

Doya