DigitSmith

need a tech?

Reply
 
Classified Ad Tools Search this Classified Ad
Old August 17th, 2013, 05:49 PM   #11 (permalink)
buster161 buster161 is offline
Senior Member
Join Date:
Sep 2010
Posts:
107
Liked:
0 times
Default Re: need a tech?

Dave I know who you are to. Your the guy that begged Donnie to get you a jumbo printer not realizing that they dont print faster than 350 to 400 an hour.The arms are longer the pallets weigh more the machine is slow. But you used the machine made product and sold it for a profit. Now that you got an education you want all your money back. WHAT PART OF STUPID DONT YOU UNDERSTAND.
Send a private message to buster161 ContactReply & Quote
Old August 18th, 2013, 01:42 AM   #12 (permalink)
ucp ucp is offline
Junior Member
Join Date:
Dec 2010
Location:
Union SC
Posts:
3
Liked:
1 times
Default Re: need a tech?

Quote:
Originally Posted by buster161 View Post
Dave I know who you are to. Your the guy that begged Donnie to get you a jumbo printer not realizing that they dont print faster than 350 to 400 an hour.The arms are longer the pallets weigh more the machine is slow. But you used the machine made product and sold it for a profit. Now that you got an education you want all your money back. WHAT PART OF STUPID DONT YOU UNDERSTAND.
you are a Donnie shill
I don't know if you are replying to my post or not ( no Dave here) if you are, why all the hate? My posts are directed directly towards Donnie (unless your just a Donnie shill) I will let all who may be interested whether or not Donnie keeps his word to returns my money and picks up the printer We couldn't do that if we had sold it.
Send a private message to ucp ContactReply & Quote
Old August 18th, 2013, 05:35 AM   #13 (permalink)
bensdman bensdman is offline
Junior Member
Join Date:
Apr 2010
Location:
Mililani, Hawaii
Posts:
1
Liked:
0 times
Default Re: need a tech?

Who uses "tech's" in screen printing?
My first question would be to where a tech received there experience.
unless they worked for one of the few manufacturers, than there skills are limited anyway. my advice to any shop owner, is to just do it yourself. after all it is your investment, and your responsibility. buy equipment from a reputable manufacturer, and you shouldn't have any problems with support. if you do decide to go with used equipment, you'd better really know what you're doing, or hire someone that does. used screen presses, even the best brands out there have questionable history as to how they were handled. do diligence is crucial in all aspects of this trade.
good luck, do your homework, and don't waste your money, or time.
Send a private message to bensdman ContactReply & Quote
Old August 18th, 2013, 06:09 PM   #14 (permalink)
danlilsade danlilsade is online now
Senior Member
Join Date:
Apr 2007
Location:
Camden SC
Posts:
308
Liked:
21 times
Default Re: need a tech?

I use independent "techs" for installations and "after the sale" service. The first question when using a tech should be "where were you trained?" Second question "who are your references?" I have used most every independent tech in the country and most are able and fast at what they do. Ink & mesh sales people are a good place to ask about a local tech's history.

The newer Servo/AC machines have sensitive & expensive components, factory training should be a big consideration. This is not a place to try to save money by hiring a inexperienced person. You want someone with strong references and a good working knowledge of what is required to troubleshoot and repair your machine.

Returning phone calls is just common courtesy. Take your medicine and resolve the problem (man up). You may not make money on every deal (if you are honest), sometimes unforseen issues crop up and the resolution costs more then your slice of the deal.

My big issue is paying a technician to stand around on the cell phone for $80.00/hour. When I buy an an hour, give me what I paid for. Use voicemail or tell the caller you will call them when you are finished. (sorry off topic here)
__________________
Seritech Inc.


[email address]
Send a private message to danlilsade ContactReply & Quote
Old August 19th, 2013, 02:18 PM   #15 (permalink)
riotprinting riotprinting is offline
Junior Member
Join Date:
Dec 2011
Location:
Knoxville, TN
Posts:
1
Liked:
0 times
Default Re: need a tech?

Quote:
Originally Posted by srimonogramming View Post
Since we're all about full disclosure, why doesn't everyone tell us all the nature of their relationship with Donnie. Did you buy something from him? Do you do business with him in another way? Do you work together?
I'll be more than happy to share my full experience with Donnie. It all starts with me trying to a roll around 18x21 single phase quartz Flash Tec flash from him. I was told by many people who have those flashes that they were very good quality and comparable to M&R quartz flashes.

This might be airing some dirty laundry but I'm going to put out all the facts. Here is a detailed timeline of my near 6 month long communication (or lack there of) with Donnie.

March 28th Invoiced for Flash. To be Shipped IMMEDIATELY
April 5th Email Still Waiting For Shipping (Supposed to ship next week)
April 12th Email Still Waiting For Shipping (Supposed to ship next week)
April 19th Email Still Waiting For Shipping (Supposed to ship next week)
Donnie Goes AWOL for a bit..
June 11th Donnie finally emails back and re-verifies the Phase of Flash
June 13th (Thursday) Says it will be HAND DELIVERED the following Monday
June 17th No Call No Show, Emailed. Called he said he would delivery it that friday (21st)
June 21st No Call No Show, Won't answer calls, or emails.
Donnie goes AWOL again
Between June 21st and July I called him probably 4 times a day never getting an answer. Finally his Daughter Answers I leave a message with her
July 3rd I email Donnie AGAIN to determine the status of my order. Donnie's daughter replies saying flash will be delivered next week He was out of town and will be back in town Saturday.- I replied asking to know a specific delivery date - No reply.
July 8th I email them essentially saying they have a strict deadline of July 10th ti have it to me. If they can't deliver it by then the deal is officially terminated. - No Response.
July 10th I email to confirm the lack of response and delivery of flash unit for accountability purposes. THIS EMAIL he actually responds to, His response: "I'm in California we do have a flash for you I have been a little behind but I will get it to you along with extra bulbs if you still want it let me know"

Needless to say my response was "No I do not still want it" and I went on to explain to him exactly why I no longer could trust a word he says let alone how i could not bring myself to do business with a person like that. The last line of that email was "If that's not a clear enough answer let me reword it. I ABSOLUTELY DO NOT STILL WANT ANYTHING FROM YOU OR YOUR COMPANY."

Aug 9th (completely I receive a completely unsolicited email from Donnie)
"I know that I need to send you a flash . I have been out of town trying to build my company back up I did not mean to leave you on the back burner . I would like to make this right
Thanks Donnie

Sent from my iPhone"

I did not reply.

Aug 18th I receive an MMS (emailed) from Donnie asking me to call him. I replied via text "We have nothing to discuss"
Send a private message to riotprinting ContactReply & Quote
Old August 19th, 2013, 05:58 PM   #16 (permalink)
srimonogramming srimonogramming is offline
Senior Member

srimonogramming's Avatar
Join Date:
Feb 2009
Location:
Round Rock, Texas
Posts:
315
Liked:
96 times
Default Re: need a tech?

It would be hard to dispute those allegations against Donnie. That's the type of timeline and information that is really hard to argue against. I wish everyone had a detailed list of communication with the broker they had a problem with, it would make things a lot more clear as to what kind of broker they really are.
Send a private message to srimonogramming ContactReply & Quote
Old August 19th, 2013, 06:06 PM   #17 (permalink)
BlueMobster BlueMobster is offline
Junior Member
Join Date:
Dec 2010
Posts:
13
Liked:
0 times
Default Re: need a tech?

Here’s my full experience to add to the mix:

In March of this year, we decided to replace our M&R Sprint dryer since it had a warped blower shaft. We were referred to Donny who had just procured a same-year same-model dryer from California. We decided to do a trade to bring down the price a little. Donny and his crew bring the dryer to our shop within two days and helped us install it. We hand him the check (big mistake) and he takes off. Within 15 minutes of his departure, we try to fire it up, and nothing happens. We bypass the main control panel and the blower starts, but it refuses to heat and goes to alarm very quickly. We inspect everything only to find out that every button, the temp controller, and the speed controller had been prodded with a screwdriver and shorted out. Donny didn’t bother to reassemble and check the dryer once he bought it. Turns out, the previous crackhead owner was so upset about the bank repossessing the dryer, that he thought he’d show them by shorting out all the components.

We got in touch with Donny and he came back the next day with only a power switch, which clearly wasn’t enough as we had informed him the day before that we needed EVERYTHING. So, I have to give up another day of production so his dumb *** can go back to SC and bring ALL of the components back down.

After hours of work and troubleshooting, we finally get the dryer up and running, but with all the instruments slightly off. The temp controller is inaccurate to about 30 degrees and the speed readout displays garbled text and letters, not numbers like it is supposed to.

For losing multiple days of production due to his negligence, we made a handshake deal with Donny that he would provide us an extra 4-foot extension, as well as get to work on ordering replacement temp controller and speed displays. He proclaimed that he would be back in 2 weeks (the end of March) with the requested parts.

Excuse after excuse after excuse is relayed to me and finally, at the end of June, some Duck-Dynasty looking mother****er rolls up and drops off the metal frame (which has no electrical components and is missing one of the feet), and a belt section that has the wrong zipper sewn on. I try immediately to get in touch with Donny, lo and behold, he won’t answer his phone.

Fast forward to August, Donny will still not return my calls, and it takes Sieggy harassing him on my behalf day in and day out to get him to shape up. He promises a new belt section, but ends up sending me two “adapters” that have the correct M&R zipper on one side, and the bastardized zipper on the other. They must have been sewn on by a blind man with hoof-hands and a severe cranial injury because the zippers were warped on one side, and the other had the zipper broken and one half was right-side-up, the other was upside-down. IT TOOK OVER 3 HOURS TO COMPLETE A 1 HOUR JOB, USING 3 ZIP LINES JUST TO CONNECT 1 ZIPPER.

To put icing on the cake, once the shoddy side of the zipper heats up, it starts to come loose and the pins drag and catch on the inside of the dryer, causing the belt to bounce and hang up, even stopping on occasion. So we spent another hour stopping and starting the dryer so we could clip those off. I doubt the belt will last more than a couple months.

After Sieggy went up to Donny’s place personally and raised hell about it, something finally is happening, and you won’t believe it. That moron Donny is using the SAME PEOPLE who created the shoddy belt twice TO MAKE ME ANOTHER ONE! I can’t trust these people and neither can he, why would he do this? I have called him and left him messages to get in touch with Action Engineering, (a reputable business that puts out quality products 100% of the time) to get me a belt section. I had already contacted Action and given them the exact specifications that I needed. All Donny has to do, is pay for the belt, and they will send it straight to me, and he can go **** off to California or do whatever he does when he’s not mismanaging his shop. End of story.

In classic fashion, I am still waiting to hear back.
Send a private message to BlueMobster ContactReply & Quote
Old August 20th, 2013, 09:21 AM   #18 (permalink)
srimonogramming srimonogramming is offline
Senior Member

srimonogramming's Avatar
Join Date:
Feb 2009
Location:
Round Rock, Texas
Posts:
315
Liked:
96 times
Default Re: need a tech?

Has anyone had a good buying experience with this Donnie broker? Does anybody have anything positive to say about him besides his business partner?
Send a private message to srimonogramming ContactReply & Quote
Old August 20th, 2013, 09:40 AM   #19 (permalink)
ol man ol man is offline
Junior Member
Join Date:
Jun 2011
Posts:
5
Liked:
1 times
Default Re: need a tech?

Alan - i think a tech thread is a good idea.......
Send a private message to ol man ContactReply & Quote
Old August 22nd, 2013, 12:26 PM   #20 (permalink)
Printficient Printficient is offline
Senior Member
Join Date:
Oct 2010
Location:
Woodstock GA 404-895-1796
Posts:
129
Liked:
2 times
Default Re: need a tech?

bump
Send a private message to Printficient ContactReply & Quote
Reply

Classified Ad Tools Search this Classified Ad
Search this Classified Ad:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
I AM A Tech You Can Count ON sieggysrv Product/Service Promotion 6 January 19th, 2012 07:39 PM
Melco EMT Tech WANTED - AZ absolute Help Wanted 0 January 9th, 2012 07:18 PM
Looking for SWF Tech in Midwest portersprints Old Embroidery Ads 1 September 12th, 2011 03:00 PM
Need Tajima Tech in Seattle, WA Area. krutoypank Old Embroidery Ads 2 February 24th, 2011 02:21 PM
cap frame and frame guage hoop tech blue propsuper Old Embroidery Ads 0 November 18th, 2009 03:11 PM

All times are GMT -4. The time now is 02:24 PM.
Copyright © 2011 DigitSmith. All rights reserved.
Forums software by VBulletin, Copyright © 2000-2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.