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Old January 21st, 2014, 11:16 PM   #1 (permalink)
Montezuma213 Montezuma213 is offline
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Default New Guy Help

My wife purchased a used brother pe500 to learn how to embroider. We keep having a problem with a logo we made. We paid a professional company to digitize the file for us in pes format. It looks fine in the file, but comes out terrible. Not sure what to do. Can anyone help?





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Old January 21st, 2014, 11:17 PM   #2 (permalink)
Montezuma213 Montezuma213 is offline
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Old January 22nd, 2014, 09:39 AM   #3 (permalink)
Robert Young Robert Young is offline
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Default Re: New Guy Help

good morning, on the back side of your embroidery do you see any white bobbin or is it all red like the top stitch? apart from putting in some trims that should not be there (in the soccer ball for example as all the black outer parts seem to touch the outer circle, so not sure why a trim is on each one) it appears that your thread tensions are very tight on the machine... I say this based on the two sides right before the fan on top, as well as each part of the top of the fan... the thread is so tight the underlay is coming way outside the satin. Skipping stitches on the arch to the left is also a machine issue.
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Old January 22nd, 2014, 11:53 AM   #4 (permalink)
Montezuma213 Montezuma213 is offline
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Default Re: New Guy Help

First of all, thank you for the reply.

I used red color thread on the bobbin, so i cant tell. I appologize we are new to this. My wife and I are doing this to help a non profic club for children in need. We figured if we could embroider sweatshirt this may save us some money.
The machine is set to level 6 tension. I will try and lower the tension to see what happens.

Also, can I use any color bobbin thread?
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Old January 23rd, 2014, 10:16 AM   #5 (permalink)
Robert Young Robert Young is offline
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Default Re: New Guy Help

since you are new I would suggest running standard white bobbins.... so you can see on the backside if you have tensions correct. Once you feel confident that you know that part of the embroidery equation then sure run whichever color bobbin you like. Right now I think you have bobbin showing on TOP of the fabric... which would explain why your satins are not smooth and you have underlay not staying where it should be... top thread too tight and/or bobbin thread too loose. 1 sewout with white bobbin without changing any settings will show. that simple.
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Old January 24th, 2014, 02:21 PM   #6 (permalink)
Robert Young Robert Young is offline
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Default Re: New Guy Help

This was just posted on one of the blogs I frequent.. think it could help anyone with thread tension issues like you are dealing with: http://dzgns.com/blog/2014/01/multi-...-tension-test/
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Old January 25th, 2014, 08:14 AM   #7 (permalink)
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Default Re: New Guy Help

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Originally Posted by Robert Young View Post
This was just posted on one of the blogs I frequent.. think it could help anyone with thread tension issues like you are dealing with: http://dzgns.com/blog/2014/01/multi-...-tension-test/
This is a quote from the referenced blog above.
If no top thread is visible on the wrong side of the embroidery, then the top tension is too loose. Tension dials work just like screws: righty tighty; lefty loosey. Turn the dial to the right if no top thread is visible on the wrong side and to left if too much top thread is visible.

I disagree with this. If no top thread is visible on the back, the top tension would be too tight or the Bobbin tension too loose. It's always best to start with the bobbin tension and get that right to begin with then run the tension test to test all the needles.

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Old January 29th, 2014, 12:13 AM   #8 (permalink)
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Default Re: New Guy Help

embthreads I agree with you.. almost like she added double negatives or something. but the good point is to CHECK THE TENSIONS... so at least this is part of the conversation! Daily we deal with digitizing "edits" that are clearly for the machine thread and bobbin tensions and operator ability of the moment.... then when the end user orders again we as the digitizers are editing for free yet again for the new tensions! lol... funny but when you have as many clients as we do those "edits" can eat up quite a bit of time.....
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Old January 29th, 2014, 07:59 AM   #9 (permalink)
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Default Re: New Guy Help

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Originally Posted by Robert Young View Post
embthreads I agree with you.. almost like she added double negatives or something. but the good point is to CHECK THE TENSIONS... so at least this is part of the conversation! Daily we deal with digitizing "edits" that are clearly for the machine thread and bobbin tensions and operator ability of the moment.... then when the end user orders again we as the digitizers are editing for free yet again for the new tensions! lol... funny but when you have as many clients as we do those "edits" can eat up quite a bit of time.....
Yes, check the tensions. Too many times the bad sewing is blamed on the digitizing when in fact it is actually a machine problem...Tensions. Can you write to the blog owner and ask her to correct that statement about tensions? It will just create confusion to give out misinformation.

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