New Member From NW Ontario, Canada

PearlyGirly · July 24th, 2016, 04:35 PM

Hi everyone. I've just joined your forum and I'm hoping that someone can assist me.

Eight years ago (yes 8) I bought an Amaya XT from someone in the USA. It was still under warranty. I brought it home and some things happened in my life so the machine sat. Then I tried it out a couple of times trying to get the feel of how to use the OS, how to assign colours to needles etc. I never did actually stitch anything out.

Then a whole lot more "things" happened in my life and the machine sat. I went to turn it on to start learning again and the machine just does a double click. It won't power up. I've checked all the cords, checked to make sure the power supply is live by plugging in other things. The machine has just been sitting again for a few years since then. I just now tried again and same thing.

Needless to say that's an expensive piece of equipment sitting there. I'm a single mom with one disabled adult child living at home and trust me when I say I need to start generating some income. I'm pretty sure all the "things" in my life have been sorted out and now its time to get back to business. To the best of my knowledge there is no local service person who can look at the machine. I've called around and asked.

I don't have the money to hire someone to come to town to look at this. I'm hoping this is maybe an easy fix and something I can look after myself.

Any thoughts on what might be happening. Thanks for your time

digidana · July 25th, 2016, 11:37 PM

i would start with oiling the hell out of it. i would say you def need a tech who knows what they're doing to come take a look tho.

embroidtek · July 28th, 2016, 05:50 AM

Quote:

Originally Posted by PearlyGirly

Hi everyone. I've just joined your forum and I'm hoping that someone can assist me.

Eight years ago (yes 8) I bought an Amaya XT from someone in the USA. It was still under warranty. I brought it home and some things happened in my life so the machine sat. Then I tried it out a couple of times trying to get the feel of how to use the OS, how to assign colours to needles etc. I never did actually stitch anything out.

Then a whole lot more "things" happened in my life and the machine sat. I went to turn it on to start learning again and the machine just does a double click. It won't power up. I've checked all the cords, checked to make sure the power supply is live by plugging in other things. The machine has just been sitting again for a few years since then. I just now tried again and same thing.

Needless to say that's an expensive piece of equipment sitting there. I'm a single mom with one disabled adult child living at home and trust me when I say I need to start generating some income. I'm pretty sure all the "things" in my life have been sorted out and now its time to get back to business. To the best of my knowledge there is no local service person who can look at the machine. I've called around and asked.

I don't have the money to hire someone to come to town to look at this. I'm hoping this is maybe an easy fix and something I can look after myself.

Any thoughts on what might be happening. Thanks for your time

On a Amaya it is one of 2 things. Check the fuses before the power supply. If they are not blown then odds are your power supply is bad. A new power suplly on a Amaya is about $400 last time I checked. Is the machine communicating with the computer? Are any of the buttons on?

embroidtek · July 28th, 2016, 06:03 AM

If you end up needing a Tech call Melco in Denver. The person you will need to speak to is Chris Fenton or go online to there website and find the Technicians page. On a Amaya don't just get any Tech. Get a certified Melco Tech. An Amaya is not like a Barudan, Tajima, ZSK or other machines. The Amaya is a different animal all together because of the operating system and other features/technology about the machine that other brands don't have. Good Luck