Odd instructions for a Digitizer

Robert Young · September 16th, 2014, 06:04 PM

"This sew-out looks wavy, when sewn own shirt. Can you reduce tension?"

YES. I have scheduled a massage for this Sat morning! thank you!!

own shirt
looks wavy it is or it is not.....

AlisonB · September 17th, 2014, 12:05 AM

Robert - I really enjoy your posts and your sense of humour. You've given me a smile on my face to start the day.

Robert Young · October 7th, 2014, 12:06 PM

today's instruction: "The circle is solid one color in two colors as shown."

Robert Young · October 15th, 2014, 02:10 PM

Client has a design we digitized for left chest a couple of years ago. Today they want us to digitize the logo again because now they want to sew it on the yoke at the same size... Same shirt their client ordered as a uniform before.

Scratching head... same material, but for some reason they believe they need to pay again?

SunEmbroidery · October 22nd, 2014, 01:16 PM

Robert - you could write a book! I don't digitize but recently had a request to add a white border around an entire design. That request isn't odd in itself but what happened was the customer uploaded a jpeg to SanMar's Design Tool and removed the white pixels. The Design Tool removed most of the white pixels but left a thin border surrounding the design. My customer saw the remaining pixels as a border, liked the look and decided that he could order dark garments for his otherwise dark logo. For some logos that would have worked but no way for this detailed design!

Robert Young · October 23rd, 2014, 03:58 PM

Client DEMANDING 2mm tall lettering be legible with them using 40wt. UH, OK.. NOT there is no room within this very involved design to enlarge the lettering they are referring to. so it either needs to be deleted OR placed above and below the design OR enlarge the entire design to allow for running stitch lettering? OR enlarge to Jacket back size to allow for satin lettering.

Sorry, thread has a certain thickness and while we would LOVE to put the Declaration of Independence on a postage stamp in embroidery, it probably cannot happen. lol

Robert Young · October 24th, 2014, 10:57 AM

Today: "We have done this logo for years. Customer has now asked to see if we can stitch it better. Can you play with it and see."

no image of their embroidery.. no instructions as to what "better" means for the client.

Play with it? UH OK

Robert Young · November 6th, 2014, 11:38 AM

Quoted a left chest design today at 3.5 inches wide, advising that this was as small as the lettering would allow. Client sent it back asking what the quote would be at 2.5 inches wide. ?????

Robert Young · November 17th, 2014, 11:20 AM

Client sends a design in for a quote telling us every spec of the scarf to be sewn.. height , width, material, thickness, color, and that it has tassles. I ask what size they would like to sew the design so I can quote accurately. They respond that whatever size we think would look the best will be fine. So I quote at 3 inches wide as that is as small as the lettering will allow. They want to know what is wrong with me.. why would I not quote it 8 inches wide as the scarf is 10 wide and that size would allow 1 inch on either side to hoop.

UH? I did ask up front. I chose to go with the smallest possible as that is what many clients prefer. But don't come back like we are idiots because we could not read your mind and you were too stubborn to advise us!

Robert Young · November 17th, 2014, 03:02 PM

Today: quoting a design for a hat. Here is my comment:

"this is quoted 4.25 inches wide with all white areas on the art left open for the fabric to show through"

Client's response:
"we are NOT sewing on fabric... we are sewing on hats!"

cool.. are the hats made from cardboard or tin or are you just always in a bad mood on Mondays?