Printex dead in the water need help!!!!!!

inkman996 · May 21st, 2012, 04:01 PM

We have had an issue with our Printex activating a safety bar broken error that originally was intermittent now I cannot do a single thing on the machine with out the error. There is no safety bars open i HAVE OPENED AND RECLOSED THEM OVER AND OVER WITH NO LUCK AS SOON as you try to do something the error returns leaving us dead. If I have to I will bypass all the safety components we need to be running, the system seems to be similar to many other machines so hopefully someone has an idea of what is going on. My hope is that its a simple loose wire some where but I doubt I will be that lucky.

Ofcourse that FAT ******* pumped up this machine on how awesome and easy it is to diagnose, well if that was true then the machine would at the least tell me which safety bar is activating, but nope not so easy.

GraphicDisorder · May 21st, 2012, 04:57 PM

Shitty, however I can't say that I am at all shocked.

inkman996 · May 21st, 2012, 05:01 PM

Thanks to Brian once again we narrowed it down to a cheap relay at least we hope that is it. Have to replace with a quality one and should be good to go. Oh wait let me check my spare parts kit, nope there is not one.

GraphicDisorder · May 21st, 2012, 06:33 PM

Quote:

Originally Posted by inkman996

Thanks to Brian once again we narrowed it down to a cheap relay at least we hope that is it. Have to replace with a quality one and should be good to go. Oh wait let me check my spare parts kit, nope there is not one.

Well if you had a spare parts kit.... There wouldn't be any quality parts in there either lol.

tonypep · May 22nd, 2012, 10:17 AM

Dead in the water? At first I thought you meant it was sitting at the bottom of the ocean. Anyways kudos to Brian for helping out when he has nothing at stake.
What was that again....?
Better Price
Better Technology
Better Lawyers
I don't remember

inkman996 · May 22nd, 2012, 10:36 AM

Better technology hmmmm not so sure about that.

Being so advanced as he makes it out to be it should on screen tell you which safety bar is open, or as in my case say its all safety bars which easily narrows that down to the relay.

Nope I had to remove all print head control panels and inspect every connector and wire for loose or broke connections, then from there inspect the relay by messing with it while running to see if it trips the error.

Printex has some decent features on it but as far as advanced not really, I would prefer more intuitive diagnostics over bloated user features that will never be used.

GraphicDisorder · May 22nd, 2012, 10:45 AM

Features are not features when they hold you back or break.

Any feature worth having, must be reliable... otherwise what is the point?

GreenSpace · May 22nd, 2012, 11:18 AM

When the M&R safety cables fail how does the system indicate which cable has failed?

Gilligan · May 22nd, 2012, 11:23 AM

Quote:

Originally Posted by GreenSpace

When the M&R safety cables fail how does the system indicate which cable has failed?

I think the point is that Robert touted this as "better" and "easier to diagnose".

If it is so much better than why is it failing and if it's easier to diagnose than why doesn't it tell you which safety bar is not closed.... I personally would think that would be an easy feature to implement and definitely a time saver on a larger press.

Gilligan · May 22nd, 2012, 11:26 AM

Also, for both machines there is ONE phone number that you have to call.

Difference is when it's M&R someone answers that phone call. When it's Printex not only do they not answer it you end up having to call another user to help you trouble shoot your problem.

I just got off the phone with Israel at M&R this morning concerning a USED 3140 that I bought. He gladly walked me through all the information I needed and even threw in some extra advice that could have cost me if I wouldn't have known and attempted to do this myself.

CERTAINLY can't knock them there!