August 30th, 2009, 04:02 PM
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#2 (permalink)
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Senior Member
- Join Date:
- Oct 2007
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Re: Shop errors what to do ?
The first step in controlling these errors is to measure them. Put together a chart that shows the type of error, the number of times they happen and the dollar amount of each loss. Don't try to solve all the problems at once, you and your staff will all go crazy! Pick the top mistake on your chart and work out a way to stop that one or at least reduce it. Could be a combination of training, new procedures, slowing down, double checking, etc....
Once that one is no longer the top mistake go for the next one on the chart, etc. Continuous improvement is much more lasting than trying to do everything at once. (think of it as an exercise program... if you jump right in and work out 4 hours tomorrow... you will be too sore to do it again any time soon... and therefore you will probably not work out again... but if you spend 10 minutes per day, that is doable.... then in a week or so go to 15 minutes, etc... slow and steady, and you just might stick with it!)
Read some books or research on-line "Six Sigma" and you will quickly have the resources to help you and your company with charting and training and systems/procedure changes.
Best of luck!
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