wilcom software network propeties

seorniyc

Dear users ;

I found this forum when I searching embroidery on Google and want asking technical problem.

I have computer technical company.
One of my costumers want sent design pc (wilcom soft) to embroidery machine (tajima).

they have licanced wilcom software.
I request they support username&pass on wilcom support forum.
but they cant give that.

I must search this subject on global forums.

they have tajima machines. ( same models )
all models have ethernet port. I connect machine to switch and "DHCP mode active ADSL modem" and all machine's take IP. I verified DHCP panel.

But I search wilcom's menu I cant found any configuration panel.
One of panel searching machine on network but cant find machine.

how I do this connection ?
We must use any special kit ( hardware ) ?

Sorry my terrible English.
Im waiting your response.

Thanks.

Eric

I believe this requires factory management software made my Hirsch, Tajima's parent company. I use it myself in my shop. It is a program called "Librarian" Go to www.hirschinternational.com and click on software at the bottom. That should help you.

Eric

Pardon me ... its not called Librarian, its called Passport ... here is its direct link.

http://www.hirschinternational.com/P...-Passport.aspx

Hope that helps