How to obtain more/new customers.

Printwizard · July 12th, 2011, 12:57 PM

It's not how many customers you can gain, it's more important how many you keep.

Further to that, quantity is important in terms of risk dependency and being tied into one type of industry or client, but rather than thousands of small clients you can be better off with just a couple of decent quality customers.....

tonypep · July 12th, 2011, 01:23 PM

Quote:

Originally Posted by pwalsh

Brannon: It's a bit of a cross post, but you've just defined a very successful customer service strategy. Things will go wrong, and it's how you respond to the problems that shapes peoples opinion on the type of company you are.

I guess this is how Printex is setting the world on fire one customer at a time.......
Starting with Inkman

Printwizard · July 12th, 2011, 01:28 PM

Quote:

Originally Posted by tonypep

I guess this is how Printex is setting the world on fire one customer at a time.......
Starting with Inkman

That could also be said of other suppliers also, but this is not the thread for me to complain about another auto manufacturer.